The food is awesome but sorry to say the staff not friendly at all first time for me and the lady was taking my order asked me which kind of bagel and i said normal which means the original she started to laugh with her friend as if i said a joke and they kept on laughing at with no respect!! Im so offended and felt dis respective at all.. shame!
So many options and good coffee. Getting in and out of the parking lot is a challenge.
I was having a bad morning but when I came into Einsteins I was greeted nicely by Melanie. I was ordering breakfast for my team and didn't know exactly what I wanted in the bakers box. She was patient and helped me decide. She also suggested I try the almond butter shmear, I had never tried it before but now its my favorite! Thanks Melanie, I will be back to this location!
Awesome service. Love the Lox bagels
Einstein Bro’s. Bagels as a whole needs to seriously consider investing in employee training. Their food is great and the reason they are open, but the lack of customer service at the majority of locations I’ve been to is very disappointing. There’s been a few instances where there were friendly people behind the counter, but most of the employees are extremely rude and it is apparent they have no customer service training. This location is one of the locations that is terrible with customer service. The ROI on training employees how to not be rude at this location would definitely be worth it. Management please take all the one star reviews seriously and make changes. I just want a bagel, not a bagel and the attitude.
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